Doing Things Properly
Doing things properly is something we work by, as well as talk about outwardly. It means taking time to get things right - sometimes that means it takes longer, or is a path of more resistance, but it means nothing is by accident. It might seem simple but there’s an honesty and authenticity to it that has earned us the trust of our customers and partners and it becomes increasingly important as we grow that it remains at the heart of how we do things.
Though we are a small business, we hope to have a big future ahead of us and as part of our commitment to doing things properly, it is therefore important that we play our role in protecting that future. That means ensuring that the net result of us doing business is a positive one, beyond just providing our customers with a delicious cup of tea.
With this in mind, it is key that we are growing a business that is sustainable from an environmental, social and economic perspective.